D2.1 Opportunities for Digital Transformation of Work Integration Social Enterprises and Social Enterprises Providing Services to People with Disabilities

The DIGIT-ABLE D2.1 Report: "Opportunities for Digital Transformation of Work Integration Social Enterprises and Social Enterprises Providing Services to People with Disabilities" examines the digital transformation needs of Work Integration Social Enterprises (WISEs) and Social Enterprises (SEs) providing services to people with disabilities (PWDs) in Belgium, the Netherlands, Romania, and Spain. Using desk research, interviews, focus groups, and surveys, the study identifies key challenges, best practices, and training priorities. Findings reveal country-specific differences: Belgium focuses on inclusive digital tools like Digital Work Instructions (DWIs), Spain and the Netherlands have higher AI and VR adoption, while Romania prioritises digital workflow methodologies. The report highlights the role of Digital Innovation and Acceleration Hubs (DIAHs) in bridging digital gaps through collaboration between SEs and tech providers. Key training areas include AI, digital literacy, and data analytics, with additional emphasis on accessibility and marketing in some countries. Despite varying digital maturity levels, all regions face common challenges in infrastructure, financing, and cross-sector collaboration, reinforcing the need for tailored digital upskilling.